Terms & Conditions

Welcome to The Computer Store (Gda) Ltd. / TCS Grenada. By using this website, browsing our products, submitting a service request, or contacting us through the website, you agree to the terms below.

1. Website Information

We try to keep product, service, pricing, and availability information accurate and up to date. However, information on this website may change without notice. Product images, descriptions, specifications, and availability are provided for guidance and may vary from the actual item or service offered.

2. Prices and VAT

Prices shown on this website may not include VAT unless clearly stated. The final amount payable may include applicable taxes, fees, or other charges. We reserve the right to correct pricing errors or update prices at any time.

3. Product Availability

Products displayed on the website are subject to availability. Listing a product online does not guarantee that the item is currently in stock. Customers should contact us to confirm availability before visiting or making arrangements.

4. Online Orders and Quotes

This website may allow customers to add items to a cart or submit requests for quotes. Submitting a cart, quote request, or service request does not create a confirmed sale. A member of our team may contact you to confirm availability, pricing, payment options, and next steps.

5. Payments

Online payment processing may not be available through this website. Payment terms, accepted payment methods, and collection or delivery arrangements will be confirmed directly by TCS Grenada.

6. Service Requests

Service requests submitted through the website are used to help us understand the issue and contact you. Submitting a service request does not guarantee immediate service, repair completion, or a specific repair cost. Diagnosis, parts availability, labour, and approval may be required before work begins.

7. Repairs and Data

Customers are responsible for backing up important data before submitting any device for service. While reasonable care is taken, TCS Grenada is not responsible for data loss, software loss, or settings changes that may occur during inspection, repair, recovery, or service work.

8. Warranty and Returns

Warranty, return, and exchange terms may vary by product, supplier, manufacturer, and service type. Customers should keep receipts, invoices, and warranty documents. Items may be inspected before any warranty claim, return, or exchange is approved.

9. Customer Information

When you submit a form or request through the website, you may provide personal information such as your name, phone number, email address, location, product interest, or service issue. We use this information to respond to your request, provide service, prepare quotes, and communicate with you.

10. Website Use

You agree not to misuse this website, attempt unauthorized access, interfere with website operation, submit false information, or use the website for unlawful purposes.

11. External Links

This website may contain links to third-party websites or services. TCS Grenada is not responsible for the content, security, policies, or practices of external websites.

12. Limitation of Liability

To the fullest extent permitted by law, TCS Grenada is not liable for indirect, incidental, or consequential losses arising from use of this website, product availability, service delays, pricing errors, technical issues, or reliance on website information.

13. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes are posted means you accept the updated terms.

14. Contact Us

If you have questions about these terms, products, quotes, or services, please contact us:

The Computer Store (Gda) Ltd. / TCS Grenada
Spiceland Mall, Grand Anse, St. George's, Grenada
Phone: (473) 444-3653
Email: sales@tcsgrenada.net